Tammy & Debbie
I have some good news! . . . (For a change)
The replacement bed arrived this morning and it looks just great.
It matches the rest of the bedroom set wonderfully.
I want to thank both of you and Grindstaff's for your perseverance and
It has been a long recovery, but you gave me the confidence through the
process that the situation would be resolved.
There is certainly some initial concern whenever you deal with a company at
such a distance, but you responded to my concerns and sheltered me from
dealing with the manufacturer. You successfully achieved the objective
quality and customer satisfaction and I would definately recommend your
company to others.
Again, thank you from a very happy customer.